Hostel Operations Manager
6 days ago
Hostel Operations Manager - YHA Wasdale Hall
About the Role
We are seeking a highly skilled and experienced Hostel Operations Manager to join our team at YHA Wasdale Hall. As a key member of our management team, you will be responsible for the day-to-day operation of the hostel, ensuring that our guests receive an exceptional experience.
Key Responsibilities
- Manage the hostel's operations, including food and beverage, housekeeping, and reception duties.
- Lead a team of employees and occasional volunteers, providing guidance and support to ensure excellent customer service.
- Develop and implement strategies to maximize revenue and control expenditure.
- Ensure the hostel's budget is managed effectively, making adjustments as needed to meet business objectives.
- Collaborate with other departments to ensure seamless operations and excellent customer experience.
Requirements
- Proven experience in hospitality management, with a strong track record of success.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong financial management skills, with experience of managing budgets and controlling expenditure.
- Knowledge of health and safety regulations, with the ability to ensure compliance.
- Ability to work under pressure, with a flexible and adaptable approach to meet changing business needs.
What We Offer
- A competitive salary of £30,749 to £36,180 per annum.
- A comprehensive benefits package, including access to YHA's staff discount and cash back portal.
- Free YHA Membership each year.
- 10 nights free hostel stays per year for you and up to 3 friends or family.
How to Apply
If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your CV and application form. We look forward to hearing from you.
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