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Seasonal Team Member

2 months ago


Seascale, Cumbria, United Kingdom YHA Full time
About the Role

We are seeking a highly adaptable and customer-focused Seasonal Team Member to join our team at YHA Wasdale Hall. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience throughout their stay.

Key Responsibilities
  • Guest Services: Provide warm hospitality and great customer service to all our customers, members, and guests.
  • Reception and Local Insights: Work on reception and offer insights about the hostel and the local area, ensuring every guest feels informed and welcomed.
  • Systems and Operations: Utilize our systems for efficient guest check-ins and check-outs, food and beverage sales, and service.
  • Cleaning and Housekeeping: Carry out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
  • Food and Beverage Service: Assist in the preparation of food in the kitchen and serve food and drinks with genuine warmth, hospitality, and pride, influencing sales and providing a diverse and welcoming experience for all guests.
What We Value

We value lived experiences just as much as previous skills and knowledge. We offer a robust induction, ongoing training, and further development, recognizing that our roles can vary. While some positions may require specific skills, we welcome applicants from all backgrounds.

Essential Skills: Good communication skills and basic IT proficiency are advantageous. Excellent time management is essential in our dynamic environment.

Why Join YHA?

At YHA, we believe in valuing our team members and ensuring they have access to great perks. As a Seasonal Team Member, you will have the opportunity to work in a unique and dynamic environment, surrounded by breathtaking scenery and a diverse team of like-minded individuals.

Benefits: Competitive hourly rate, accommodation options, exclusive benefits, free YHA Membership, and travel and adventure opportunities.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences.