Administrative Support Assistant
4 weeks ago
About the Role:
We are seeking a highly organised and detail-oriented individual to join our dynamic team as a Member Investment Admin Assistant.
This role is key in supporting our admin team to ensure that all member investments are accurately maintained, reconciled, and processed on time.
You will also play a crucial part in responding to member inquiries, ensuring data protection, and escalating any process issues to the line manager.
Key Responsibilities:
- Support the maintenance of member/community accounts and bonds on Investment software
- Support the Administrators with the screening of applications at initial stages
- General admin support for accounts including requesting and logging receipt of required documents
- Recommending improvements to administration processes to increase efficiency
- Providing a central support role ensuring a continuous dialogue with members and within the department
- Supporting the administrators to answer questions regarding Dormant Member runs and Year End Processes
Requirements:
- Experience of working in a similar role is desired
- Good organisation and administrative skills
- Determination to complete tasks to a high standard and to demanding deadlines
- To be educated to a good standard of general education – GCSE, NVQ L2/3 or equivalent
- Basic knowledge and desire to develop skills in standard IT/PC applications, including Word, Excel and PowerPoint
What We Offer:
- 20% off Food shopping
- Holidays for less with up to £500 off Travel
- Up to 60% off Childcare fees
- Refer a Friend Scheme
- Paid time off for volunteering
- Colleague Support Fund
- GroceryAid Colleague Mental Health Support
- Ethical mobile and broadband deals
- Annual leave that grows with your career
- Full training and accredited development programmes
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