Support Administrator for Member Investment

2 days ago


Leamington Spa, Warwickshire, United Kingdom The Midcounties Co-operative Full time

About the Role:

We are seeking an administrative professional to support our team with the maintenance of member investments. The ideal candidate will be organised, detail-oriented, and able to work accurately and efficiently.

The role involves supporting the maintenance of member/community accounts and bonds on investment software, assisting administrators with application screening, and providing general administrative support. You will also be responsible for recommending improvements to administration processes and providing a central support role to ensure a continuous dialogue with members and within the department.

Key Responsibilities:

  • Maintaining member/community accounts and bonds on investment software
  • Supporting administrators with application screening
  • General administrative support for accounts, including requesting and logging receipt of required documents
  • Recommending improvements to administration processes
  • Providing a central support role to ensure a continuous dialogue with members and within the department
  • Supporting administrators to answer questions regarding dormant member runs and year-end processes

Requirements:

  • Experience of working in a similar role is desired
  • Good organisation and administrative skills
  • Determination to complete tasks to a high standard and to demanding deadlines
  • Education to a good standard of general education – GCSE, NVQ L2/3 or equivalent
  • Basic knowledge and desire to develop skills in standard IT/PC applications, including Word, Excel, and PowerPoint

What We Offer:

We are now offering an enhanced package to all colleagues at The Midcounties Co-operative, including 20% off food shopping, holidays for less, and a range of other benefits.



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