Retirement Living Manager
3 days ago
As a Retirement Living Manager with Churchill Estates Management Ltd, you will oversee the day-to-day operations of our retirement development. Your primary responsibility will be to ensure the smooth management of the site, including maintenance, administration, and customer service.
The ideal candidate will have experience in similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors. You will be responsible for coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle-free retirement living lifestyle.
You will be reporting to the Area Manager and will be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you will be the trusted 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more.
This role is pivotal to the success of the Lodge, the enjoyment of Owners, and is hugely rewarding. You will be working autonomously, using your own initiative and good judgement to manage the safety and security of the development, displaying calmness under pressure. Despite the high levels of social contact with residents, you will be happy working alone and independently.
As a key member of our team, you will support with the organisation of events and effectively administer the maintenance of the site. You will be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.
We offer a competitive salary of £12,215 per annum, plus excellent benefits, including annual holiday entitlement of 24 days + Bank Holidays, a day off on your Birthday, Life Assurance, Eye Care reimbursement, and Colleague Introduction reward scheme.
Our Company Values TORCH: Trust/Openness/Respect/Communication/Honesty are at the heart of everything we do. We are looking for individuals who share these values and are passionate about delivering exceptional customer service.
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Customer Service Manager
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Camberley, Surrey, United Kingdom Churchill Estates Management Ltd Full timeAbout the RoleThis varied and interesting role provides you with the chance to make a positive difference every day to the lives of our Home Owners.You'll be the trusted 'go-to' person on-site, liaising with a range of customers, contractors, suppliers, and internal Churchill Colleagues.The Customer Service Manager - Retirement Living will be responsible for...
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