Customer Relations Administrator
4 weeks ago
We are seeking a dedicated Sales Support Administrator to join our team. This position plays a crucial role in assisting retail management and ensuring the smooth operation of sales processes.
Key Responsibilities:- Provide essential support to retail management teams.
- Assist the external sales team with administrative tasks.
- Collaborate with internal departments to optimize order workflows.
- Ensure the accurate completion of credit notes, new account applications, and sales orders.
- Effectively manage and process sales orders from initiation to completion.
- Track order status throughout the entire process.
- Address customer inquiries and complaints to strengthen client relationships.
- Deliver product and pricing details to customers promptly.
- Follow up on customer complaints with the goal of resolution.
- Support various administrative tasks as required.
- A minimum of 3 years of experience in a similar role.
- Strong organizational and administrative skills.
- A positive and proactive attitude.
- Resilience and determination in challenging situations.
- Excellent verbal and written communication skills.
- High level of accuracy in data entry and numerical tasks.
- Familiarity with Microsoft sales systems, such as Business Central.
- Proficient IT skills.
- Ability to foster strong working relationships.
Experience with FMCG brands or channels is a significant advantage.
This position is offered through Major Recruitment. By applying, you agree to the terms and conditions on their website.
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