Customer Relations Administrator

4 weeks ago


Rochdale, United Kingdom Major Recruitment Oldham Industrial Full time
Sales Support Administrator Role Available

We are seeking a dedicated Sales Support Administrator to join our team. This position plays a crucial role in assisting retail management and ensuring the smooth operation of sales processes.

Key Responsibilities:
  • Provide essential support to retail management teams.
  • Assist the external sales team with administrative tasks.
  • Collaborate with internal departments to optimize order workflows.
  • Ensure the accurate completion of credit notes, new account applications, and sales orders.
  • Effectively manage and process sales orders from initiation to completion.
  • Track order status throughout the entire process.
  • Address customer inquiries and complaints to strengthen client relationships.
  • Deliver product and pricing details to customers promptly.
  • Follow up on customer complaints with the goal of resolution.
  • Support various administrative tasks as required.
Qualifications:
  • A minimum of 3 years of experience in a similar role.
  • Strong organizational and administrative skills.
  • A positive and proactive attitude.
  • Resilience and determination in challenging situations.
  • Excellent verbal and written communication skills.
  • High level of accuracy in data entry and numerical tasks.
  • Familiarity with Microsoft sales systems, such as Business Central.
  • Proficient IT skills.
  • Ability to foster strong working relationships.

Experience with FMCG brands or channels is a significant advantage.

This position is offered through Major Recruitment. By applying, you agree to the terms and conditions on their website.



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