Residential Aged Care Case Managers
1 week ago
We are seeking experienced Residential Aged Care Case Managers to join our team at Aged Care Decisions. As a key member of our placement team, you will be responsible for providing exceptional customer service to families navigating the aged care system.
Key Responsibilities:
- Work with families to understand their care needs and preferences.
- Use internal systems to identify suitable aged care options.
- Provide families with accurate and up-to-date information on residential aged care.
- Collaborate with other team members to achieve outstanding client outcomes.
Requirements:
- Experience in a customer-facing role, preferably in a call centre or telephone-based setting.
- Strong communication and interpersonal skills.
- A strong commitment to delivering exceptional customer service.
- Familiarity with aged care is an advantage but not essential.
What We Offer:
- A competitive salary of $39.59 per hour + superannuation + uncapped bonuses.
- The opportunity to work in a dynamic and innovative environment.
- Ongoing training and development opportunities.
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