Manager of Customer Experience and Growth

1 day ago


St Annes, United Kingdom Greene King Full time

As our General Manager at Greene King, you'll be part of a talented team dedicated to providing outstanding hospitality and creating memorable experiences for our customers.

The estimated salary for this role is £55,000 - £70,000 per annum, dependent on your experience and qualifications.

Your Key Responsibilities

  • Manage the day-to-day operations of the site, ensuring seamless execution of our business plans.
  • Drive sales growth and customer satisfaction through effective marketing strategies and promotions.
  • Mentor and develop your team members, fostering a culture of excellence and continuous learning.
  • Nurture strong relationships with local partners and suppliers to enhance our offerings and reputation.

About You

  • You have a minimum of 3 years' experience in a senior management role within the hospitality or retail sector.
  • You possess excellent leadership and coaching skills, with a proven track record of developing high-performing teams.
  • You're customer-centric, with a deep understanding of what drives loyalty and retention.
  • You're a creative problem-solver, able to think innovatively and outside the box.


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