Customer Experience Representative
4 days ago
We are seeking an experienced Travel Customer Service Executive to join our team in St Albans. As a key member of our customer-facing team, you will provide exceptional service to our customers, handling their queries and issues with professionalism and poise.
- We offer a competitive salary of up to £32k per annum, depending on experience.
- Our shift system ensures a 37.5hr week, with some flexibility for hybrid working.
- You will enjoy free parking and be part of a dynamic team that values collaboration and social events.
The successful candidate will possess excellent communication skills, both verbal and written, and be able to multitask in a fast-paced environment. You will work closely with internal and external stakeholders to resolve customer complaints and issues, using your analytical skills to provide solutions in complex situations.
In this role, you will:
- Provide superior customer service standards, adapting to different communication channels in a busy environment.
- Analyse customer feedback to identify trends and areas for improvement, contributing to the growth and profitability of our organisation.
- Collaborate with Quality Assurance research to identify complaint patterns and implement effective resolutions.
To succeed in this position, you should have at least 2 years' experience in a customer-facing role. If you are passionate about delivering exceptional customer experiences and have a strong ability to problem-solve under pressure, we would love to hear from you.
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Customer Experience Ambassador
4 weeks ago
St Albans, Hertfordshire, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full timeGecko Travel Recruitment Ltd is seeking a highly skilled Customer Experience Executive to join their team. This is a unique opportunity for a travel professional who thrives in a fast-paced environment and enjoys delivering exceptional customer service.Job OverviewThis role will involve being the primary point of contact for customers, providing support with...
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Customer Service Representative
2 months ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in St Albans.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to...
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Customer Service Representative
3 weeks ago
St Albans, Hertfordshire, United Kingdom Ashtons Estate Agents Full timeAbout the RoleAs a Customer Service Representative at Ashtons Estate Agents, you will be responsible for accompanying applicants and prospective buyers to properties, dealing with clients on the telephone and in person, and delivering exceptional customer service. This is a fantastic opportunity for a professional with excellent communication skills and a...
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Customer Service Representative
2 months ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in St Albans. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide service and support to customers, ensuring a positive...
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Customer Service Representative
4 weeks ago
St Albans, Hertfordshire, United Kingdom Next Full timeWhat You'll DoWe are looking for a highly motivated and enthusiastic Customer Service Representative to join our team at Next. In this role, you will be responsible for providing exceptional customer service and supporting our sales team to deliver outstanding results.Your key responsibilities will include:Delivering fast and friendly service to our...
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Customer Service Representative
2 months ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals in the UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer...
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Customer Experience Ambassador
3 weeks ago
St Albans, Hertfordshire, United Kingdom Chartwells - Independent Full timeChartwells - IndependentWe are currently seeking a highly motivated Customer Service Assistant to join our team in Average Salary: £9.50 - £10.20 per hour. This role is contracted to 43 weeks per year.Job Description:Main Responsibilities:Prepare and serve high-quality food that delights our clients and customers.Create attractive food and counter...
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Customer Service Representative
2 months ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in St Albans, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...
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Customer Service Representative
2 months ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in St Albans, United Kingdom. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle incoming calls, emails, and...
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Customer Service Representative
3 days ago
St Albans, Hertfordshire, United Kingdom McDonald's Full timeCompany Overview:">As a Customer Service Representative at McDonald's, you will have the opportunity to work in a dynamic and fast-paced environment where you can develop your communication and teamwork skills. Our team is dedicated to providing excellent customer service and ensuring that every guest leaves with a positive experience.Estimated Salary:...
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Customer Service Representative
2 months ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000As a Customer Service Representative for beBee Professionals, you will be the face of our brand, delivering exceptional customer experiences and driving sales growth. In this role, you will work closely with our retail team to ensure seamless customer interactions and support the store's day-to-day operations.Key Responsibilities:Provide personalized...
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Customer Service and Support Representative
3 weeks ago
St Albans, Hertfordshire, United Kingdom Red Door Recruitment Full timeWe are seeking a skilled customer service representative to join our client's well-established company, based in a busy office location. This is a fantastic opportunity for a candidate with retail and customer-facing experience to work in a challenging office-based customer service role.The ideal candidate will have minimum 2 years of customer service...
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Customer Experience Specialist
4 weeks ago
St Albans, Hertfordshire, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full timeAt Gecko Travel Recruitment LTD, we are seeking a highly skilled Customer Experience Specialist to join our team. This exciting role offers a unique opportunity for an ambitious professional to take on a varied position that combines customer service and operations.The ideal candidate will be the main point of contact for customers before and after their...
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Customer Experience Associate
2 months ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Experience Associate to provide exceptional customer service at beBee Professionals in the UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information to customers.Resolving customer issues efficiently and escalating when necessary.Processing customer...
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Customer Experience Advisor
3 months ago
St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in St Albans, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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Business Development Representative
2 weeks ago
St Albans, Hertfordshire, United Kingdom The Granite Group Full timeWe are seeking a talented Business Development Representative to join our team at The Granite Group. As an Inside Sales Representative, you will play a key role in helping customers find the right product, supporting our branch, and working with plumbing, heating, and HVAC products.Key ResponsibilitiesAnswering sales calls and providing exceptional customer...
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Customer Service Representative
3 weeks ago
St Albans, Hertfordshire, United Kingdom Govia Thameslink Railway Full timeAre you passionate about delivering exceptional customer service? Govia Thameslink Railway is seeking a talented individual to join our team as a Sales Assistant GPR.We are currently looking for someone who is passionate about making our customers' day by providing outstanding customer service. As a Sales Assistant GPR, you will be the first point of contact...
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Customer Service Representative
1 month ago
St Albans, Hertfordshire, United Kingdom Next Full timeAbout the Role:We are seeking a highly skilled and motivated individual to join our fast-paced store team as a Sales Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Offer fast and friendly service to our customers,...
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Customer Experience Liaison Officer
3 weeks ago
St Albans, Hertfordshire, United Kingdom GECKO TRAVEL RECRUITMENT LTD Full timeGecko Travel Recruitment is proud to partner with a highly successful travel business seeking a Customer Experience Executive. This unique opportunity offers a travel professional a diverse role that combines customer service and operations.The ideal candidate will be fully immersed within a close-knit team, serving as the primary point of contact for...
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Station Assistant
3 weeks ago
St Albans, Hertfordshire, United Kingdom Govia Thameslink Railway Full timeGovia Thameslink Railway is seeking a highly motivated and customer-focused Sales Assistant GPR to join our team.As a Sales Assistant GPR, you will be responsible for providing exceptional customer service, selling tickets and merchandise, and maintaining the overall appearance of the station. You will also be expected to work collaboratively with colleagues...