Customer Service Representative
2 months ago
As a Customer Service Representative for beBee Professionals, you will be the face of our brand, delivering exceptional customer experiences and driving sales growth. In this role, you will work closely with our retail team to ensure seamless customer interactions and support the store's day-to-day operations.
Key Responsibilities:
- Provide personalized customer service, responding to customer inquiries and resolving issues promptly.
- Assist customers with product selection, offering expert advice and guidance.
- Operate the cash register and handle transactions efficiently, maintaining a high level of accuracy.
- Maintain the store's visual presentation and stock levels, ensuring a clean and tidy environment.
- Assist with stock replenishment and inventory checks, ensuring accurate stock levels.
- Meet or exceed sales targets set by the store management, driving business growth.
Requirements:
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills, with a friendly and approachable attitude.
- Ability to work in a fast-paced environment, with flexibility to work weekends, evenings, and holidays.
- Basic IT skills for till and stock management systems, with a willingness to learn and adapt.
Benefits:
- Competitive hourly wage and sales incentives, driving your earnings.
- Employee discounts on store products, saving you money on the things you love.
- Training and development opportunities to grow within the company, helping you achieve your career goals.
- Friendly and supportive team environment, with a focus on collaboration and teamwork.
- Flexible working hours, allowing you to balance work and personal life.
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