Network Support Professional

2 days ago


Norwich, Norfolk, United Kingdom Atlasseo Full time
About the Opportunity

We are seeking a highly skilled Network Support Professional to join our team at Atlasseo. As a Network Support Professional, you will provide technical support for our employees and customers, ensuring the smooth operation of our digital infrastructure.

Key Responsibilities
  • Provide first-line technical support for employees and customers
  • Monitor and maintain network performance and availability
  • Collaborate with the global IT Team to implement IT projects and initiatives
  • Develop and maintain technical documentation
Requirements
  • Excellent technical knowledge of network protocols, devices, and systems
  • Working knowledge of network security, firewalls, and VPNs
  • Ability to troubleshoot and resolve technical issues
  • Strong communication and interpersonal skills
What We Offer
  • A competitive salary of £32,000 per annum
  • A comprehensive benefits package including 25 days holiday + Bank Holidays + Christmas break per annum
  • Ongoing training and development opportunities


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