Leading Digital Customer Service Team

At Thames Water, we're committed to delivering life's essential service. As a Digital Customer Service Team Manager, you'll play a crucial role in leading our team of customer service advisors. Your primary focus will be on handling customer interactions on social media and other channels.Key ResponsibilitiesLead a team of approximately 13 Digital Customer...

Oversee a team of Digital Customer Service AdvisorsIn this role, you will lead a team of approximately 13 Digital Customer Service Advisors primarily handling customer interactions on social media with occasional support on other channels such as voice.Implement Business Changes and Enhance Team PerformanceYou will effectively communicate and implement...

Product Content Team LeadAs a key member of the Primark Digital team, you will be responsible for leading a team of Product Content Assistants in the execution of all products across our digital platforms. Your expertise in digital retail and customer journey development will drive positive trends in digital KPIs.Key Responsibilities:Implement best practices...

Product Content Team LeadAt Primark, we're looking for a skilled Product Content Team Lead to join our Digital team. As a key member of our team, you'll be responsible for growing a team of Product Content Assistants who will be responsible for the on-site execution of all our products across our digital platforms.Key Responsibilities:Implement best...

Product Content Team LeadAt Primark, we're looking for a skilled Product Content Team Lead to join our Digital team. As a key member of our team, you'll be responsible for growing a team of Product Content Assistants who will be responsible for the on-site execution of all our products across our digital platforms.As a Product Content Team Lead, you'll be...

Join Mott MacDonald Bentley as a Digital Transformation Lead, driving business growth and digital innovation in the water sector. About the RoleWe are seeking an experienced professional to lead our digital transformation efforts, accelerating business growth through innovative solutions. As a key member of our team, you will be responsible for embedding...

About AllPoints FibreAllPoints Fibre is a leading wholesale provider of full-fibre broadband solutions, dedicated to transforming the digital landscape by delivering ultra-fast, dependable, and affordable internet services to businesses and homes across the UK.We are committed to providing exceptional customer service, creating innovative products and...

At Thales, we design and deliver cutting-edge solutions for digital security, identity management, and data protection. Our expertise is relied upon by businesses and governments worldwide to enable secure digital interactions. Over 30,000 organizations trust us to verify identities, grant access to digital services, analyze vast amounts of information, and...

Job Summary:We are seeking a skilled Customer Success Team Lead to join our Cloud Applications Consulting team at Oracle. As a key member of our team, you will be responsible for managing and leading our customer success staff in delivering exceptional services to our clients across EMEA.Key Responsibilities:Lead and manage customer success teams to achieve...

Job DescriptionWe are seeking a skilled Digital Transformation Lead to join our team at Birchman.Role OverviewThis is an exciting opportunity for a motivated individual to take on a key role in driving digital transformation projects across various industries.Key Responsibilities:Develop and implement effective digital transformation strategies aligned with...

Company OverviewCatalyst2, a part of the team.blue group, is a European specialist in delivering dedicated and cloud services to drive online businesses forward.We are a customer-obsessed brand operating across 22 countries, supporting over 3.3 million customers with their online presence, backed by an incredible team of 2,500 experts.Why Choose Us?A diverse...

We're seeking an exceptional leader to drive the success of our Digital Customer Service Team.About UsAt Thames Water, our purpose is to deliver life's essential service. We strive to maintain water flow while addressing the impact of extreme weather on our pipes and local rivers.Key ResponsibilitiesLead a team of approximately 13 Digital Customer Service...

Job Description:The Senior New Proposition Lead will support the Senior New Proposition Manager (Connected Services) on the development and execution of the connected services roadmap items.This role will lead the end-to-end proposition design & delivery working closely with the following areas: Commercial, Finance, Technology, Direct & Indirect Channels,...

Job DescriptionWe are looking for an experienced Service Delivery Lead to join our commercial team at AllPoints Fibre. In this role, you will manage the service partnerships with our valued customers and suppliers.The ideal candidate will have a customer-focused approach and be able to deliver a national wholesale fibre network to the UK.About the...

Job Title: Childcare Team LeadAbout the Role:We are seeking a highly motivated and experienced Childcare Team Lead to join our team at Pine Rivers Kindergarten. As a key member of our team, you will be responsible for shaping the curriculum and guiding the learning and development journey of children under your care.Key Responsibilities:Lead and manage the...

About the RoleWe are seeking a seasoned Digital Transformation Lead to drive strategic direction from a user experience perspective, envisioning and developing intuitive, re-usable, scalable, and accessible user experiences for multiple platforms.This role requires collaboration across Product, Development, Data, and Marketing teams, positioning you as a key...

At Digital Waffle, we are seeking a highly skilled Senior Account Executive to join our team of experts in tech communications. This exciting opportunity will see you working closely with our Account Managers to drive the approach to media and communications for our high-profile clients in the digital transport, robotics, FinTech, and MarTech sectors.As a...

IT Field Engineer - Reading AreaWe are seeking a skilled Field Engineer to join our team at Connexa Technology Limited, specializing in innovative digital solutions for the Quick Service Restaurants (QSR), Hospitality, and Retail sectors.Role Overview: As an IT Field Engineer, you will be responsible for overseeing new customer site installations and...

Job SummaryAs a Digital Experience Planning Lead at Dynamic Planner, you will be responsible for improving and executing the existing strategy for onboarding of Tram customers, ensuring the success of the onboarding phase of the customer journey. You will work closely with implementation managers and internal teams to deliver high client engagement and...

Job Title: Digital IC Design LeadDescription: We are seeking an experienced Digital IC Design Lead to join our team at IC Resources. As a Digital IC Design Lead, you will be responsible for leading a team of 15 front-end RTL Design Engineers, split across several sites. You will work closely with the analog IC teams, verification and physical design teams to...