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Cluster Manager

2 months ago

London, Greater London, United Kingdom BGIS Full time

Job Title: Cluster Manager

Job Summary:

We are seeking a highly skilled and experienced Cluster Manager to join our team at BGIS. The successful candidate will be responsible for leading the delivery of our services to our clients, ensuring that we meet our contractual commitments and exceed our customers' expectations.

Key Responsibilities:

  • Leadership and Management: Provide leadership and management to the site engineering team, ensuring that they have the necessary skills, knowledge, and resources to deliver high-quality services to our clients.
  • Service Delivery: Ensure that our services are delivered to the highest standards, meeting our contractual commitments and exceeding our customers' expectations.
  • Contract Management: Manage our contracts with clients, ensuring that we meet our contractual obligations and identify opportunities for growth and development.
  • Financial Management: Oversee the financial management of our contracts, ensuring that we are meeting our financial targets and identifying opportunities for cost savings.
  • Health and Safety: Ensure that our sites are safe and healthy working environments, complying with all relevant health and safety regulations and guidelines.
  • Communication: Communicate effectively with our clients, stakeholders, and team members, ensuring that we are meeting their needs and expectations.
  • Continuous Improvement: Identify opportunities for continuous improvement, implementing changes that will enhance our services and improve our performance.

Person Specification:

  • Education: A good general education is essential, ideally to degree standard but possibly to HND level.
  • Training: Incumbents must be able to demonstrate a career showing continuous personal to date technical knowledge of ACOP's, fire and environmental control measures, building control requirements, and the Health and Safety at Work Act.
  • Experience: Managerial experience at Contract Manager or Senior Supervisor level within the hard services business is essential. Practical experience must include recruitment and line management/supervisory experience.
  • Aptitudes: Excellent verbal and written communication skills, numerate and computer literate, good technical knowledge.
  • Character: Excellent motivational and influencing skills, with high levels of personal integrity. Has vision, and able to communicate this effectively. A role model for customer service excellence.

Circumstances:

Incumbents will be required to travel on occasions to support operational delivery and participate in training and business review. Some overnight stays may be needed.