Cluster Reservations Manager

3 weeks ago


London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time

Job Title - Cluster Reservations Manager

A Cluster Reservations Manager is a key member of the hotel team, responsible for achieving occupancy targets and maximizing revenue.

  • Maximize occupancy levels by reviewing and revising revenue strategies
  • Work with the Sales and Events Teams to maximize corporate and group rates
  • Manage third-party sites and agents to establish rates, negotiate prices, and ensure proper implementation of reservations procedures
  • Contribute to the selling strategy of the hotel and manage the department's adherence to achieving that strategy
  • Understand the competitive market and implement approaches to ensure the hotel stays ahead in the local market

Key Responsibilities

  • Develop and implement effective revenue strategies to drive occupancy and revenue growth
  • Build and maintain strong relationships with customers, guests, and team members
  • Lead and manage a high-performing team to achieve targets and exceed expectations

What We're Looking For

A Cluster Reservations Manager serving Hilton brands is always working on behalf of our guests and working with other team members. We're looking for someone with a strong leadership style, excellent analytical skills, and a proven track record of driving results.



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