Cluster Team Lead

3 weeks ago


London, Greater London, United Kingdom Unite Foundation Full time
Student Safety Team Leader (Nights)

Location: Remote Role

Hours and Rota: 42.5 hours per week. Student Safety Team Leaders work 5 night shifts out of 7, between the hours of 10.00pm and 07:00am. Shift pattern variations may apply.

Salary: £35,002 - £36,421 per annum (depending on experience), plus bonus and benefits.

Essential: Experience as a Line Manager, Supervisor or Team Leader.

Lead from the Front: As a Student Safety Team Leader, you will be responsible for the routine activities of your team, including delegating tasks, setting targets, and working alongside them to achieve these.

Supporting Your Team: You will support the training and development of your team members to help them reach their potential, and take accountability for your team's responsiveness in solving our students' problems.

Building a Safe Environment: You will be responsible for the safety and security of the building, ensuring your team conducts the necessary checks.

  • Support the Regional Night Manager to build and develop a motivated, engaged, and high-performance team.
  • Support our students' wellbeing should they find themselves in vulnerable or difficult situations.
  • Manage a medium-sized team across a Cluster of properties, being on hand for support.
  • Conduct regular building checks to ensure that our buildings are clean, safe, and secure.

About Us: Unite Students is a progressive FTSE 100 company and the leading provider of purpose-built student accommodation in the UK. We are looking for people with positive attitudes and a caring nature to join our Customer Operations Team as Student Safety Team Leader and help us provide outstanding service to the students who live with us.

What You'll Get in Return: A discretionary annual bonus to share in the company's success, 25 days' paid holiday, and a generous pension scheme, plus various benefits to support your health and wellbeing.

Safeguarding Commitment: As part of our commitment to safeguarding our students, all new employees in this position will be required to undertake a basic criminal record check prior to commencing employment. The cost of this check will be incurred by Unite Students. Any offer of employment will be subject to a satisfactory criminal record check result.



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