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Sales Administrator
2 months ago
We are seeking a highly skilled Sales Administrator to join our team at Adecco UK Limited. As a Sales Administrator, you will play a crucial role in the monthly billing cycle and management reporting processes, working closely with the Airtime Billing Manager.
Key Responsibilities:- Maintain accurate information in our client's provisioning systems.
- Process activations, deactivations, and changes for all services.
- Ensure timely completion of airtime processes and resolve any errors.
- Manage monthly billing cycles for key products.
- Produce analytical reports for billing and activation purposes.
- Handle customer queries and provide timely resolutions.
- Process prepay voucher sales orders and invoices.
- Collaborate with internal and external stakeholders to ensure accurate and timely completion of processes.
- Provide training and support for internal teams on relevant systems.
- Check and approve supplier invoices and purchase ledger activity.
- Assist the Billing Administrator Manager in managing the team.
- Extensive experience in airtime billing and provisioning, with a focus on delivering exceptional global customer service.
- Familiarity with telecoms billing software and/or billing processes.
- Strong attention to detail and proactive problem-solving skills.
- Ability to handle multiple tasks, work under pressure, and meet tight deadlines.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Excel and Word.
- Exceptional computer skills and the ability to quickly learn new systems.
- A professional and flexible approach, with a customer-focused mindset.
- Strong organisational skills and the ability to prioritise tasks effectively.
- Knowledge of Access or SQL (desirable).
- Experience in the Satcoms or Cellular sector (desirable).
- Experience with Navision/Great Plains ERP systems (desirable).
This is an excellent opportunity for an experienced Sales Administrator to join a dynamic and growing organisation. If you are motivated, detail-oriented, and eager to contribute to a successful team, we would love to hear from you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.