Strategic Client Director

8 hours ago


London, Greater London, United Kingdom NTT DATA Full time
Job Description

Make an Impact with NTT DATA

NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We're committed to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

Your Role

We're seeking a Strategic Client Director to join our team. In this role, you'll be responsible for leading a designated pursuit team to achieve annually assigned Growth Profit targets. You'll understand and utilize sales planning and methodologies to identify business opportunities for NTT DATA business solutions, platform services, innovative technology, and technology consulting.

Key Responsibilities

  1. Build and develop excellent stakeholder relationships with new prospect clients, fully understanding their business and industry.
  2. Understand and articulate the alignment of specific client business and transformational goals to NTT DATA solutions and services.
  3. Map and target business opportunities, personas, and individuals to engage with insights with a designated strategic pursuit team.
  4. Facilitate access to and lead business conversations at C-level.
  5. Manage multi-tiered engagements in a complex environment, both internally and externally.
  6. Continually assess the client and market landscape and adapt accordingly, driving engagement with focus and momentum as a leader of a strategic pursuit sales team.
  7. Work with other NTT DATA decision makers to own and drive the development of a sales strategy that will deliver the strategic business acquisition of contracts with significant annual recurring revenue.
  8. Define and drive the way sales, supported by the business, will approach the client, and determine the business opportunities that will achieve agreed targets, whilst enabling the client's business and transformation goals.
  9. Engage with vendors and partners to create go-to-market strategies with their sales teams.
  10. Effectively manage and analyse the client throughout the client buying cycle, with the goal of improving client relationships and driving strategic sales success.
  11. Have the knowledge of NTT DATA innovative technology and services offering, client applications, use cases and market trends and have the skill to apply them to individual client and prospect situations that positions NTT DATA as an expert client advisor.

Requirements

  • Advanced experience in a similar role in a similar environment.
  • Advanced experience in a sales environment and/or customer service role.
  • Advanced sales and client engagement experience coupled with a good understanding of business, sourcing and technology market.
  • Advanced experience negotiating with clients and vendors.
  • Advanced experience with business to business and business to consumer sales techniques.
  • Experience providing mentoring and coaching to less experienced client managers.
  • Advanced experience analysing commercial information.
  • Experience working with Salesforce.com contact platform.

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