Customer Service Team Lead
1 day ago
Lloyd & Whyte is a leading provider of insurance services, dedicated to delivering exceptional customer experiences. Our team of experts is passionate about providing tailored solutions to meet the unique needs of our clients.
Our Vision:
- To be the go-to insurance partner for businesses and individuals seeking expert advice and support.
The Role:
We are seeking a highly skilled and experienced Sales and Customer Service Team Lead to join our team at Lloyd & Whyte. In this role, you will be responsible for leading a team of customer service professionals, providing guidance and support to ensure exceptional service delivery.
About You:
- Proven experience in leading teams and managing performance.
- Excellent leadership and communication skills.
- Strong knowledge of insurance products and services.
Responsibilities:
- Lead and manage a team of customer service professionals.
- Develop and implement training programs to improve performance.
- Monitor and analyze customer feedback to identify areas for improvement.
Salary: £50,000 per annum.
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