Customer Service Representative

4 weeks ago


Eastleigh, Hampshire, United Kingdom Aviva Full time
Job Summary

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Aviva. As a Private Medical Insurance Advisor, you will play a critical role in guiding and supporting customers through their health claims journey.

Key Responsibilities
  • Provide exceptional customer service and support to customers navigating their health claims
  • Work collaboratively with customers to resolve issues and concerns in a timely and professional manner
  • Utilize strong communication and interpersonal skills to build rapport with customers and establish trust
  • Stay up-to-date on insurance products and services to provide accurate and informed guidance to customers
Requirements
  • Excellent communication and interpersonal skills
  • Previous experience in a customer service-related role
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of insurance products and services is a plus
What We Offer
  • Competitive salary and bonus opportunities
  • Generous pension scheme and benefits package
  • Opportunities for professional growth and development
  • A supportive and inclusive work environment


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