Customer Service Representative

2 hours ago


Eastleigh, Hampshire, United Kingdom Aviva Full time
Job Description

About the Role:

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for guiding and supporting customers through their health claims journey. This will involve handling customer inquiries, resolving issues, and providing exceptional customer service.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer issues and concerns
  • Provide product information and guidance to customers
  • Work collaboratively with colleagues to achieve team goals

Requirements:

  • Excellent communication and interpersonal skills
  • Previous experience in a customer-facing role
  • Ability to work in a fast-paced environment
  • Knowledge of insurance products and services is a plus

What We Offer:

  • Competitive salary and bonus opportunities
  • Generous pension scheme and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment

How to Apply:

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.

About Aviva:

Aviva is a leading insurance company dedicated to providing excellent customer service and support. We are committed to making a positive impact on our customers' lives and to being a responsible and sustainable business.



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