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Reservations Coordinator

2 months ago

Aberdeen, Aberdeen City, United Kingdom Copthorne Hotel Aberdeen Full time

Copthorne Hotel Aberdeen is seeking a skilled Reservations Agent to support the Front Office team and Sales Manager in maintaining accurate and complete records of all reservations and maximizing revenue potential for the hotel.

Are you an experienced hotel reservations professional?

Do you possess excellent service skills?

Are you looking for a new challenge in the hospitality industry?

If so, this could be an ideal opportunity for you.

Key Responsibilities of a Reservations Agent:

  • Collaborate closely with the Front Office team and Sales Manager to ensure seamless operations.
  • Respond promptly and professionally to all telephone inquiries.
  • Establish client requirements and identify ways to meet their needs.
  • Handle Reservations and Sales & Catering inquiries in accordance with company standards, focusing on maximizing sales, occupancy, and revenue.