Night Auditor

4 weeks ago

Aberdeen, United Kingdom Residence Inn Aberdeen Full time

Residence Inn by Marriott located within the newly built vibrant Marischal Square district in the City Centre of Aberdeen is recruiting a **full time Night Auditor** to help assist with front office duties during the night. In the heart of town, our hotel is minutes from Union Street. At Residence Inn Aberdeen we'll make sure you are supported in your role and are welcomed into our culture.

We welcome extended-stay guests and families whether for business or leisure with a perfect combination of style and convenience creating a home-from-home experience. Our hotel consists of 126 spacious suites including bedroom, separate living area with work space and a fully equipped kitchen for a comfortable stay in Aberdeen.

**Perks you deserve**

We’ll support you in and out of the workplace by offering:

- Team-spirited coworkers
- Encouraging management
- Wellbeing programs
- Free meal on shift
- Learning and development opportunities
- Discounts
- Recognition programs
- Uniform

***
- Check figures, postings, and documents for accuracy.
- Record, store, access, and/or analyze computerized financial information.
- Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
- Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
- Audit statistical, financial, accounting, auditing, or payroll reports and tables.
- Audit and reconcile all revenue postings.
- Assist staff with expediting problem payments (e.g., problems processing credit card).
- Follow up with guest regarding satisfaction with guest-related issues.
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
- Process all payment types such as room charges, cash, checks, debit, or credit.
- Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
- Process all check-outs including resolving any late and disputed charges.
- Answer, record, and process all guest calls, messages, requests, questions, or concerns.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
- Cash guests' personal checks and traveler's checks.
- Review shift logs/daily memo books and document pertinent information in logbooks.
- Count bank at the beginning and end of shift.
- Balance and drop receipts according to Accounting specifications.
- _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Sick pay

Schedule:

- Night shift

Ability to commute/relocate:

- Aberdeen, AB10 1AS: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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