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Finance Sales Coordinator

2 months ago

Thorne, Doncaster, United Kingdom Stoneacre Motor Group Full time
{"title": "Finance Sales Coordinator Role Overview", "content": "

At Stoneacre Motor Group, we are seeking a highly skilled Finance Sales Coordinator to join our team. As a Finance Sales Coordinator, you will play a crucial role in delivering exceptional customer service and exceeding our customers\u2019 expectations.

Key Responsibilities:

  • Respond to online motor finance enquiries and provide personalized support to our customers.
  • Walk our customers through every stage of their car buying journey, ensuring a seamless and enjoyable experience.
  • Help our customers secure the best motor finance for them and support them in finding the car that suits their needs.
  • Build rapport with our customers to understand their needs and preferences.
  • Utilize our CRM system to manage the customer journey proactively and achieve all KPIs around activity and quality.
  • Achieve sales and performance targets set by the business while operating within FCA guidelines.

Requirements:

  • GCSE level A-C in English and basic IT skills.
  • Experience working in a customer service or target-driven environment.
  • Capable communication skills with a natural flair for conversation.
  • Passion for delivering excellence and being recognized for that excellence.
  • Confidence in communicating via various methods, including telephone and SMS.
  • Results-driven with a desire to succeed.
  • Ability to prioritize and structure work/time efficiently.
  • Effective time management and issue-solving skills.

We are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves.

", "lang_code": "en-US"}