Claims and Pet Insurance Advisor

18 hours ago


Harrogate, North Yorkshire, United Kingdom PIB Group Full time
About the Role
Pet Claims & Customer Care Advisors play a crucial role in ensuring that our customers receive exceptional service and support throughout the pet insurance claims process.

Key Responsibilities
This role involves:
  • Providing clear and concise information to customers regarding their pet insurance claims.
  • Working closely with the assessment team to ensure timely resolution of claims.
  • Identifying and addressing potential issues or concerns related to pet insurance policies.

Requirements
To be considered for this role, you will need:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Familiarity with pet insurance policies and procedures.

What We Offer
As a member of our team, you can expect a range of benefits, including:
  • A competitive salary and bonus scheme.
  • A comprehensive benefits package, including life insurance, pension scheme, and employee assistance program.
  • Opportunities for career development and professional growth.
  • A collaborative and supportive work environment.

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