Customer Service Representative
11 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving queries and issues in a timely and professional manner.
About the Role- Provide excellent customer service to clients via phone, email, and other communication channels
- Resolve customer queries and issues in a timely and professional manner
- Work collaboratively with colleagues to achieve team goals and objectives
- Participate in ongoing training and development to improve customer service skills and knowledge
- A competitive salary of £23,500 per annum
- The opportunity to earn up to £300 bonus per month
- Hybrid working arrangement, with 3 days in our Kilmarnock office and 2 days working from home
- 37.5 hours per week, with flexible shifts across Monday to Thursday and Friday
- 28 days holiday entitlement, increasing to 31 days after 5 years
- Pension scheme
Pertemps Scotland is a leading recruitment agency, providing a range of services to clients across various industries. We are committed to delivering exceptional customer service and building long-term relationships with our clients and candidates.
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