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Customer Service Representative
2 months ago
We are seeking a highly skilled and empathetic Customer Service Representative to join our team at Pertemps Network Group. As a Vulnerable Customer Support Specialist, you will play a vital role in providing guidance and advice to customers who require extra support.
Key Responsibilities- Handle inbound and outbound calls to assist customers during their time of need.
- Work within a Voice team to provide exceptional customer service and support.
- Develop a long-term career with a multi-national company based in a state-of-the-art facility.
- A competitive salary of £23,500 per annum.
- Hybrid working arrangement, with 3 days in our office and 2 days working from home.
- 37.5 hours per week, with a flexible shift pattern.
- 28 days annual leave, increasing to 31 days after 5 years of service.
- A comprehensive pension scheme with employer contributions.
- Free medical, dental, and optical healthcare cash plan.
- Life assurance with a 3x annual salary benefit.
- Staff discounts at a wide range of retailers.
- A Health and Wellbeing programme.
- An Employee Assistance Scheme.
- A Modern Apprenticeship Scheme.
- A caring and empathetic nature.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic computer skills and proficiency in Microsoft Office.
Successful candidates will be subject to background checks, including 5-year work references, a criminal background check, and a basic credit check. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity to join our team at Pertemps Network Group.
