Current jobs related to Customer Service Representative - Kilmarnock, East Ayrshire - Pertemps Network Group
-
Customer Service Representative
1 week ago
Kilmarnock, East Ayrshire, United Kingdom Search Full timeJob Title: Customer Service RepresentativeJob Summary:As a Customer Service Representative for Search, you will be responsible for delivering outstanding customer service through multiple communication channels, including email and live chat. Key Responsibilities:- Respond to customer inquiries in a shared inbox- Engage with customers via live chat- Handle...
-
Customer Service Representative
5 days ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full timeAbout the RoleWe are seeking a skilled and driven Customer Service Representative to join our team. As a key member of our customer solutions team, you will be responsible for managing a pipeline of both inbound and outbound calls to resolve customer queries in a timely and professional manner.
-
Customer Service Representative
4 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Yorkshire Building Society Full timeAbout the RoleAs a Customer Service Representative, you'll be the face of our organization, providing exceptional support to our members. Your key responsibilities will include:Building strong relationships with our members, understanding their needs, and providing tailored solutions.Facilitating effective communication, ensuring that our members feel valued...
-
Customer Service Representative
4 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Asda Full timeAbout the RoleWe're looking for a Customer Service Representative to join our team at Asda. As a Service Colleague, you'll work across various departments to ensure the efficient running of our stores. This means you could be serving customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our...
-
Customer Service Representative
4 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full timeJob Title: Vulnerable Customer Care AgentPertemps Glasgow is currently working with a Financial Services based company who are looking to expand their team. We are seeking a skilled and empathetic individual to join our Vulnerable Customer's department as a Customer Service Representative.About the Role:This is a fantastic opportunity to develop a long-term...
-
Customer Service Representative
4 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full timeJob Title: Vulnerable Customer Care AgentPertemps Glasgow is currently working with a Financial Services based company who are looking to expand their team. We are seeking a skilled and empathetic individual to join our Vulnerable Customer's department as a Customer Service Representative.About the Role:This is a fantastic opportunity to develop a long-term...
-
Customer Service Representative
3 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Yorkshire Building Society Full timeAbout the RoleAs a Customer Service Representative, you will be responsible for providing exceptional support to our members, helping them find the right products and services to meet their needs. You will be the first point of contact for our members, providing a warm and welcoming experience that sets us apart from other financial institutions.Your Key...
-
Customer Service Representative
4 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full timeJob SummaryPertemps Scotland is seeking a skilled Customer Service Representative to join our team in Kilmarnock. As a Vulnerable Customer Support Specialist, you will play a vital role in providing guidance and advice to customers who require extra support.Key ResponsibilitiesHandle inbound and outbound calls to assist customers during their time of...
-
Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full timeJob DescriptionWe are seeking a compassionate and empathetic individual to join our team as a Customer Service Representative for Vulnerable Clients.Pertemps Glasgow is working with a Financial Services company to expand their team and provide essential support to customers who need extra guidance and advice.This role is ideal for those with a caring nature...
-
Customer Solutions Representative
3 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time**Job Title:** Customer Solutions Representative**Job Summary:** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Solutions Representative. As a key member of our team, you will be responsible for managing a pipeline of both inbound and outbound calls to resolve customer queries.**Key Responsibilities:**Manage...
-
Customer Service Representative
4 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full timeCustomer Care RolePertemps Glasgow is working with a Financial Services company to expand their team. The Vulnerable Customer department requires a dedicated individual to provide guidance and advice to customers who need extra support.This is a key role within the business, working closely with customers to understand their needs and provide tailored...
-
Customer Service Representative
4 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full timeCustomer Care RolePertemps Glasgow is working with a Financial Services company to expand their team. The Vulnerable Customer department requires a dedicated individual to provide guidance and advice to customers who need extra support.This is a key role within the business, working closely with customers to understand their needs and provide tailored...
-
Customer Service Representative
4 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full timePertemps Scotland is seeking a driven and confident individual to join their team as a Customer Service Advisor. This role offers a unique opportunity to build a career within a strong and supportive company. As a Customer Service Advisor, you will be responsible for managing a pipeline of inbound and outbound calls to resolve customer queries, creating...
-
Customer Service Representative
4 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full timePertemps Glasgow Job OpportunityPertemps Glasgow is currently working with a Financial Services based company who are looking to expand their team.As a key member of the Vulnerable Customer's department, you will work as an essential arm of the business, providing guidance and advice to customers who need extra support.This is a very well-suited role to...
-
Customer Service Representative
4 weeks ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full timePertemps Glasgow Job OpportunityPertemps Glasgow is currently working with a Financial Services based company who are looking to expand their team.As a key member of the Vulnerable Customer's department, you will work as an essential arm of the business, providing guidance and advice to customers who need extra support.This is a very well-suited role to...
-
Customer Service Representative
1 month ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full timePertemps Glasgow is currently working with a Financial Services company to expand their team. The Vulnerable Customer department is seeking a skilled professional to provide guidance and advice to customers who require extra support. This role is a vital part of the business, and the successful candidate will work closely with the team to deliver exceptional...
-
Customer Service Representative
1 month ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full timePertemps Glasgow is currently working with a Financial Services company to expand their team. The Vulnerable Customer department is seeking a skilled professional to provide guidance and advice to customers who require extra support. This role is a vital part of the business, and the successful candidate will work closely with the team to deliver exceptional...
-
Customer Service Representative
2 months ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full timeCustomer Service Advisor OpportunityPertemps Scotland is seeking a driven and confident individual to join their team as a Customer Service Advisor. This role offers a unique opportunity to build a career within a strong and supportive company.As a Customer Service Advisor, you will be responsible for managing a pipeline of both inbound and outbound calls to...
-
Customer Service Representative
2 months ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full timeCustomer Service Advisor OpportunityPertemps Scotland is seeking a driven and confident individual to join their team as a Customer Service Advisor. This role offers a unique opportunity to build a career within a strong and supportive company.As a Customer Service Advisor, you will be responsible for managing a pipeline of both inbound and outbound calls to...
-
Customer Service Representative
2 months ago
Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full timeCustomer Service AdvisorPertemps Scotland is currently working with a fantastic company, who are looking for Customer Service Advisors to join their busy teams.We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident...
Customer Service Representative
2 months ago
Job Title: Customer Service Representative
Location: Kilmarnock (Hybrid)
Salary: £23,500+ bonus and benefits
Pertemps Network Group is currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team.
We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident speaking on the phone. This company and role will offer you the opportunity to come in and progress to your strengths. If you are an outcome-focused and confident individual, then we want to hear from you
This role will be working in a collaborative team who are always looking to upskill If you are Ayrshire based and looking for an opportunity in the local area, then apply below to hear more We are keen to speak to those from Customer Service, Retail, and Hospitality backgrounds.
- Salary: £23,500pa and opportunity to earn up to £300 bonus per month*
- Hybrid working: 3 days in our Kilmarnock office and 2 days working at home (after 3 months)
- Hours: 37.5 hours per week (Mon-Thu Shifts across 8am – 8pm, Fri 9am – 5pm & 1 in 3 Sat 8am – 2pm)
- Holidays: 28 days (increasing to 31 days after 5 years)
- Pension: (5% employee and minimum 4% employer contributions)
- Life Assurance: (3 x annual salary)
- Free medical, dental, and optical healthcare cash plan
Responsibilities:
- Manage a pipeline of both inbound and outbound calls to resolve customer queries.
- Create strong and trustworthy relationships with customers.
- Navigate and update relevant systems with customer information.
- Work to achieve set KPIs, ensuring these are met on a weekly basis.
- Ensure adherence to company policies and procedures.
Skills and Experience:
- Driven and Confident individual, willing to learn new skills.
- Strong Customer Service experience.
- Experience working to meet set KPIs.
- Available for Monday-Friday and occasional Saturday Shifts.
- Strong Computer Skills
You must be able to pass a credit check and disclosure check to be successful in this position.
For more information on these positions, please apply to the link and one of our Team will be in touch.
