Customer Service Representative

1 month ago


Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full time
Customer Service Advisor Opportunity

Pertemps Scotland is seeking a driven and confident individual to join their team as a Customer Service Advisor. This role offers a unique opportunity to build a career within a strong and supportive company.

As a Customer Service Advisor, you will be responsible for managing a pipeline of both inbound and outbound calls to resolve customer queries. You will create strong and trustworthy relationships with customers, navigate and update relevant systems with customer information, and work to achieve set KPIs.

The ideal candidate will have strong customer service experience, be available for Monday-Friday and occasional Saturday shifts, and possess strong computer skills. You must be able to pass a credit check and disclosure check to be successful in this position.

Key Benefits
  • Competitive salary of £23,500 per annum
  • Opportunity to earn up to £300 bonus per month
  • Hybrid working arrangement with 3 days in the Kilmarnock office and 2 days working from home
  • 37.5 hours per week with flexible shifts
  • 28 days holiday entitlement (increasing to 31 days after 5 years)
  • Pension scheme with 5% employee and minimum 4% employer contributions
  • Life assurance with 3 x annual salary
  • Free medical, dental, and optical healthcare cash plan


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage a pipeline of both inbound and outbound...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage a pipeline of both inbound and outbound...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage a pipeline of both inbound and outbound...


  • Kilmarnock, East Ayrshire, United Kingdom Yorkshire Building Society Full time

    About the RoleAs a Customer Service Representative, you'll be the face of our organization, providing exceptional support to our members. Your key responsibilities will include:Building strong relationships with our members, understanding their needs, and providing tailored solutions.Facilitating effective communication, ensuring that our members feel valued...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Job Overview We are seeking a skilled Customer Service Representative to join our team at Pertemps Glasgow. As a Financial Services Advisor, you will play a vital role in providing guidance and advice to customers who require extra support. Key Responsibilities * Provide exceptional customer service to vulnerable customers * Offer guidance and advice to...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Job Overview We are seeking a skilled Customer Service Representative to join our team at Pertemps Glasgow. As a Financial Services Advisor, you will play a vital role in providing guidance and advice to customers who require extra support. Key Responsibilities * Provide exceptional customer service to vulnerable customers * Offer guidance and advice to...


  • Kilmarnock, East Ayrshire, United Kingdom Asda Full time

    About the RoleWe're looking for a Customer Service Representative to join our team at Asda. As a Service Colleague, you'll work across various departments to ensure the efficient running of our stores. This means you could be serving customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Job Title: Vulnerable Customer Care AgentPertemps Glasgow is currently working with a Financial Services based company who are looking to expand their team. We are seeking a skilled and empathetic individual to join our Vulnerable Customer's department as a Customer Service Representative.About the Role:This is a fantastic opportunity to develop a long-term...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Job Title: Vulnerable Customer Care AgentPertemps Glasgow is currently working with a Financial Services based company who are looking to expand their team. We are seeking a skilled and empathetic individual to join our Vulnerable Customer's department as a Customer Service Representative.About the Role:This is a fantastic opportunity to develop a long-term...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Job Title: Vulnerable Customer Care AgentPertemps Glasgow is currently working with a Financial Services based company who are looking to expand their team. We are seeking a skilled and empathetic individual to join our Vulnerable Customer's department as a Customer Service Representative.About the Role:This is a fantastic opportunity to develop a long-term...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Job Title: Vulnerable Customer Care AgentPertemps Glasgow is currently working with a Financial Services based company who are looking to expand their team. We are seeking a skilled and empathetic individual to join our Vulnerable Customer's department as a Customer Service Representative.About the Role:This is a fantastic opportunity to develop a long-term...


  • Kilmarnock, East Ayrshire, United Kingdom Yorkshire Building Society Full time

    About the RoleAs a Customer Service Representative, you will be responsible for providing exceptional support to our members, helping them find the right products and services to meet their needs. You will be the first point of contact for our members, providing a warm and welcoming experience that sets us apart from other financial institutions.Your Key...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Scotland Full time

    Job SummaryPertemps Scotland is seeking a skilled Customer Service Representative to join our team in Kilmarnock. As a Vulnerable Customer Support Specialist, you will play a vital role in providing guidance and advice to customers who require extra support.Key ResponsibilitiesHandle inbound and outbound calls to assist customers during their time of...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Job DescriptionWe are seeking a compassionate and empathetic individual to join our team as a Customer Service Representative for Vulnerable Clients.Pertemps Glasgow is working with a Financial Services company to expand their team and provide essential support to customers who need extra guidance and advice.This role is ideal for those with a caring nature...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Network Group Full time

    **Job Title:** Customer Solutions Representative**Job Summary:** We are seeking a highly motivated and customer-focused individual to join our team as a Customer Solutions Representative. As a key member of our team, you will be responsible for managing a pipeline of both inbound and outbound calls to resolve customer queries.**Key Responsibilities:**Manage...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Join Our Team at Pertemps GlasgowWe are currently working with a leading Financial Services company to expand their team. As a key member of the Vulnerable Customer's department, you will play a vital role in providing guidance and advice to customers who require extra support.This is a fantastic opportunity for those with a passion for delivering...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Join Our Team at Pertemps GlasgowWe are currently working with a leading Financial Services company to expand their team. As a key member of the Vulnerable Customer's department, you will play a vital role in providing guidance and advice to customers who require extra support.This is a fantastic opportunity for those with a passion for delivering...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Pertemps Glasgow is currently working with a Financial Services company to expand their team. The Vulnerable Customer department is seeking a skilled professional to provide guidance and advice to customers who require extra support. This role is a vital part of the business, offering a unique opportunity to make a positive impact. The successful candidate...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Pertemps Glasgow is currently working with a Financial Services company to expand their team. The Vulnerable Customer department is seeking a skilled professional to provide guidance and advice to customers who require extra support. This role is a vital part of the business, offering a unique opportunity to make a positive impact. The successful candidate...


  • Kilmarnock, East Ayrshire, United Kingdom Pertemps Glasgow Full time

    Join Our Team at Pertemps GlasgowWe are currently working with a leading Financial Services company to expand their team. As a key member of the Vulnerable Customer's department, you will play a vital role in providing guidance and advice to customers who require extra support.This is a fantastic opportunity for those with a passion for delivering...