IT Support Specialist
3 weeks ago
We are seeking a highly skilled Trainee Technical Support Engineer to join our award-winning team at Quality Personnel. This is an exceptional opportunity for someone to develop a career and take on new challenges.
As a Trainee Technical Support Engineer, you will be responsible for providing technical information to customers and internal sales teams, ensuring outstanding customer service and complete satisfaction throughout the sales process.
Key Responsibilities:- Support the internal and external sales teams by providing accurate and timely responses to technical enquiries.
- Identify and provide reliable solutions for all applications issues, ensuring customer satisfaction.
- Optimise the selection of equipment, making maximum use of product range and keeping customers informed of progress.
- Assist the Technical Manager with managing warranty claims.
- Visit customers at their premises and/or on site, as required.
As a Trainee Technical Support Engineer, you will have the opportunity to develop your skills and knowledge, working closely with our experienced team. If you are a technically-minded individual with excellent communication skills, we encourage you to apply.
Please note that due to the volume of applications, we will only contact candidates whose applications are progressing.
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