Technical Support Specialist

1 week ago


Slough, Slough, United Kingdom Excis Compliance Full time

We're seeking a skilled Field Engineer to join our team at Excis Compliance. As a Level 2 Field Engineer, you'll provide hands-on support for PCs, peripherals, and network systems, helping end-users resolve technical issues and ensuring seamless operations.

Key Responsibilities:

  • Provide onsite and desk-side support.
  • Troubleshoot and resolve technical issues with PCs, printers, and mobile devices.
  • Support video conferencing, meeting rooms, and backup systems.
  • Assist with data center equipment and routine maintenance.

Requirements:

  • ~3+ years of onsite IT support experience.
  • ~ Strong knowledge of Windows 7/10, Microsoft Office, and mobile devices.
  • ~ Familiarity with SCCM and hands-on data center support.
  • ~ Excellent communication skills in English.

Preferred Certifications:

  • CompTIA A+, Network+; Microsoft MCP, MCSE (in progress or completed).

At Excis Compliance, you'll have the opportunity to work in a dynamic environment, build your technical skills, and deliver exceptional customer support.



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