Technical Support Specialist
2 weeks ago
We are seeking a highly motivated and detail-oriented Graduate Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support for a range of software applications.
Key Responsibilities:- Provide technical support for software applications, ensuring customer issues are resolved efficiently.
- Collaborate with clients to deliver high-quality solutions, while maintaining excellent customer service.
- Work with AI, Machine Learning, and Cloud technologies to support innovative projects and systems.
- Assist with troubleshooting and debugging technical issues related to software tools and applications.
- Develop a deep understanding of our products and services to provide technical advice to customers.
- Maintain strong relationships with clients, ensuring timely communication and delivering solutions that meet their needs.
- 2:1 or above in a STEM degree (e.g., Computer Science, Mathematics, Physics, Electronic Engineering, or related fields).
- Experience or interest in software development tools and methodologies.
- Knowledge or a desire to learn programming languages such as.NET, C#, JavaScript, Python, or related technologies.
- Familiarity with databases and the ability to work with SQL or a similar query language.
- Strong problem-solving and analytical skills with the ability to tackle technical challenges head-on.
- Excellent communication and customer-facing abilities, capable of translating technical issues into understandable solutions for non-technical clients.
- A genuine passion for AI, Machine Learning, and Cloud Applications, with a willingness to continuously learn and grow in these fields.
- A competitive salary of £37-38k with ongoing opportunities for career development.
- Extensive training on AI, Machine Learning, Cloud Applications, and Software Solutions to enhance your expertise.
- A collaborative and supportive working environment that fosters growth and learning.
- The chance to work with cutting-edge technologies, helping businesses achieve their goals with innovative solutions.
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Technical Support Specialist
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Technical Support Specialist
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Slough, Slough, United Kingdom Shift F5 Limited Full timeTechnical Support RoleWe are seeking a skilled Technical Support Specialist to join our team at Shift F5 Limited. As a Technical Support Specialist, you will be responsible for providing enterprise-level assistance to our customers, analyzing and troubleshooting issues, installing and customizing applications, and working closely with our development...
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German Speaking Technical Support Specialist
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