Bathroom Technical Support Specialist
1 week ago
About the Role:
We are seeking a skilled Bathroom Technical Support Specialist to join our team at Tech-People. As a key member of our support team, you will be responsible for providing expert technical assistance to our customers and internal staff on plumbing-related products.
Key Responsibilities:
- Provide technical support to customers and internal staff on plumbing-related products, including taps, sinks, and showers.
- Collaborate with other teams, such as sales and external installers, to ensure that technical issues are resolved efficiently.
- Use Excel and Microsoft software to log recurring issues and their resolutions.
- Work with external plumbers to ensure that our high-end bathroom products are installed correctly, maintaining a good brand image.
Requirements:
- Excellent knowledge of taps, sinks, showers, and general plumbing.
- Ability to work effectively in a team environment.
- Strong communication and problem-solving skills.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a leading manufacturer of luxury bathroom products.
- Collaborative and dynamic work environment.
If you are a skilled technical professional with a passion for plumbing and customer service, we encourage you to apply for this exciting opportunity.
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