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Client Success Representative
1 month ago
We are seeking an experienced Account Specialist to join our team at MRI Software. As an Account Specialist, you will be responsible for building and maintaining relationships with clients, identifying new business opportunities, and ensuring high levels of customer satisfaction.
Key Responsibilities:- Develop and implement strategies to build and maintain relationships with clients.
- Identify new business opportunities and develop strategies to capitalize on them.
- Recommend appropriate solutions and negotiate acceptable terms with clients.
- Maintain regular contact with clients using online meetings, telephone calls, and client user forums.
- Collaborate with internal stakeholders to achieve shared goals and objectives.
- 5+ years of account management experience within the software industry.
- Proven track record of sales or related achievement operating in a target-driven environment.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet agreed targets and deadlines.
- Knowledge of the Estates and Facilities Management Software market or UK Public Healthcare sector would be an advantage but are not essential.
£60,000 - £80,000 per annum, bonus structure based on individual performance and company results, comprehensive benefits package including private medical insurance, health cash plan, personal pension plan, and income protection plans.
