Client Success Manager

6 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Inspired Full time
About the Role

We are seeking a Client Success Manager to join our team at Inspired. As a key member of our account management team, you will be responsible for driving client success through the development and execution of effective digital marketing strategies.

Your primary focus will be on managing and nurturing relationships with our clients, ensuring that our services exceed their expectations and deliver exceptional results.

  • Main Responsibilities:
  • Develop and implement comprehensive digital marketing strategies tailored to client goals.
  • Monitor and analyse campaign performance, providing insightful reports and recommendations to optimise results.
  • Manage project timelines, budgets, and deliverables to ensure timely and successful execution of campaigns.
  • Stay up-to-date with industry trends and best practices to continuously enhance our service offerings.
  • Identify opportunities for account growth and work towards expanding client engagements.

Requirements:

  • Demonstrable experience working within a digital marketing agency is essential.
  • Proven track record of leading and executing successful digital marketing strategies for clients.
  • Strong understanding of various digital marketing channels, including SEO, PPC, social media, content marketing, and analytics.
  • Analytical mindset with the ability to interpret data and make data-driven decisions.
  • Excellent project management skills, with the ability to juggle multiple projects and meet deadlines.

What We Offer:

  • A competitive salary of £45,000 - £60,000 per annum, depending on experience.
  • The opportunity to work with a diverse portfolio of national and international brands.
  • Continuous learning and professional development opportunities.


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