Casual Restaurant Bar Supervisor Position
6 days ago
Restaurant Bar Supervisor Job Description
About the Role
The Arena Racing Company is seeking a highly motivated and experienced Restaurant Bar Supervisor to join their team at the prestigious 1866 restaurant. As a key member of the hospitality team, you will be responsible for ensuring exceptional customer service and leading the team to deliver outstanding results.
Key Responsibilities
- Provide exceptional customer service and ensure a positive experience for all guests.
- Lead the team in the running of the restaurant and/or hospitality and bar areas, ensuring seamless service delivery.
- Supervise staff and develop strong working relationships with guests and colleagues.
- Assist with training and developing staff to high standards expected by the company.
- Ensure all orders are rung through the tills and payment obtained in line with prescribed company procedures.
- Ensure all tills are closed down in accordance with company procedures.
- Maintain accurate temperature records and other relevant paperwork.
- Adhere to and follow all licensing policies and procedures.
- Handle cash, stock, and equipment in a secure manner.
- Act as an information point for customers and provide recommendations on products and services.
- Record wastage and dispose of rubbish in line with venue procedures and recycling initiatives.
Requirements
- Experience in a high-end food and drinks business or restaurant sector is essential.
- Excellent communication and interpersonal skills, with a high standard of written and spoken English.
- Knowledge of licensing, food hygiene, and health & safety theory and implementation.
- Experience in cash handling and billing procedures.
- Personal Licence Holder (preferred but not essential).
- Customer-focused at all times, with good planning and organisational skills.
- Ability to maximise sales opportunities and recommend improvements.
- Ability to drive operational standards, championing attention to detail and exceeding customer expectations.
- Proficient in IT and able to work with honesty and integrity.
What We Offer
The Arena Racing Company offers a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and experienced Restaurant Bar Supervisor looking for a new challenge, please get in touch to discuss this exciting opportunity.
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