Customer Experience Representative
6 days ago
Job Overview
Listers Careers is currently recruiting for an experienced Service Advisor to join our Toyota dealership in Stratford-upon-Avon.
Responsibilities:
- Ensure efficient scheduling of vehicle maintenance and repairs by coordinating with the workshop team.
- Meet and greet customers upon arrival, providing them with a premium experience throughout their visit.
- Regularly update customers on their vehicle's status, obtain their approval for additional work, and make follow-up calls to ensure satisfaction.
- Liaise with the Workshop, Parts, and Sales departments to guarantee that vehicles are ready on time.
Compensation and Benefits:
- An annual salary of approximately £33,000, offering a high earning potential.
- An attractive benefits package that supports overall well-being.
Essential Skills and Qualifications:
- Exceptional communication and interpersonal skills.
- Able to thrive in a fast-paced and demanding environment.
- Demonstrated ability to deliver high-quality customer service.
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