Customer Service Manager

1 month ago


London, Greater London, United Kingdom Encore Estate Management Full time

**About Encore Estate Management**

We are a leading estate management company based in Cambridge, dedicated to providing exceptional service to our residents.

This role is an exciting opportunity for a skilled and motivated individual to join our award-winning team as an Assistant Property Manager.

The successful candidate will be working closely with the Estate Managers to ensure high standards of performance and customer satisfaction are consistently delivered.

As part of our full-time team, you will be responsible for managing various aspects of property operations, including lease administration, rent collection, and maintenance coordination.

  • Key Responsibilities:
  • Manage daily property operations to ensure smooth and efficient service delivery
  • Coordinate maintenance requests and schedule repairs
  • Process rent payments and maintain accurate records
  • Assist in preparing financial reports and analysis

What We Offer:

  • A competitive salary of £35,000 - £40,000 per annum, depending on experience
  • 23 days annual leave + bank holidays + birthday off each year
  • Long service holiday award and SmartHealth online health service for you and immediate family


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