Welcome Team Director
6 hours ago
Job Overview
The Welcome Team Director will be responsible for leading the welcome team and box office at the Young Vic. This includes managing the team, developing and implementing effective marketing and sales strategies, and providing exceptional customer service to audiences, staff members, contractors, and visitors.
Key Responsibilities
* Lead the welcome team and box office operations* Develop and implement effective marketing and sales strategies* Provide excellent customer service to audiences, staff members, contractors, and visitors* Collaborate with the company's co-producers and audience to promote the company's work* Monitor and report on key performance indicators (KPIs) such as attendance figures, revenue growth, and customer satisfaction
Requirements
To be successful in this role, you will need excellent leadership and communication skills, a strong understanding of customer service principles, and experience in a similar position. A degree in arts management or a related field would be beneficial.
Salary and Benefits
The salary for this role is £55,000 per annum, plus benefits including 25 days annual leave, pension scheme, and life insurance.
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