Senior Administrator

4 weeks ago


Chichester, West Sussex, United Kingdom Irwin Mitchell Full time

Your Role

The Senior Administrator position in our Private Client team is pivotal in delivering exceptional client service. As a key communication link with clients and other business areas, you will ensure that fee earners can focus on revenue-generating activities by coordinating tasks and maintaining consistency.

Key Responsibilities:

  • Incoming Post: Manage daily incoming post, with a significant volume on Mondays. Scan documents received from the Facilities team and save them in the relevant folder on the iManage system. Distribute original documents to the appropriate team members.
  • Outgoing Post: Print letters and enclosures, and complete forms for special/recorded delivery.
  • Document Scanning and Management: Scan documents and save them to the iManage system. Photocopy documents as needed. Store, retrieve, and archive important legal documents. Maintain a spreadsheet of original packets in the safe, updating and deleting entries (e.g., Wills, LPAs). Review the spreadsheet quarterly and consult with fee earners to determine if any documents can be sent to storage. Send originals to storage and retrieve them using databases. Manage original document requests (e.g., Wills, LPAs) and ensure correct protocols are followed.
  • File Management: Manage file closures, complete file closure forms, draft closure letters to clients, and send original documents/files to storage.
  • Archiving Physical Files: Send physical files in the office to storage as required.
  • Assisting PAs: Provide support with other administrative tasks as needed. Help fee earners reduce their non-chargeable time (e.g., admin work).
  • Other Administrative Tasks: Book meeting rooms, handle travel requests, submit monthly expenses for fee earners, and maintain stationery stocks (e.g., pre-paid envelopes for other offices).

About You:

  • Administrative experience (legal administrative experience desirable)
  • Able to use own initiative
  • Good verbal and written communication
  • Time management and organisation
  • Professional presentation
  • Ability to work flexibly and under pressure
  • Knowledge of legal procedures desirable

Our Benefits:

  • 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too.
  • Generous and flexible pension schemes.
  • Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
  • Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We offer a range of well-being initiatives to support positive mental health, both in and out of the workplace. Our social responsibility programme is fundamental to who we are, and we are committed to being a diverse and inclusive workplace where our colleagues can flourish.


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