Customer Service Representative
2 weeks ago
About Otis College of Art and Design
Liftec Express is a leading provider of lift equipment services, delivering high-quality solutions to commercial and residential properties across the UK.
Job Summary
We are seeking a highly skilled Service Managers Assistant to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, suppliers, and engineers.
Key Responsibilities
- Manage customer inquiries and resolve issues in a timely and efficient manner
- Update our CRM system with accurate and specific information
- Collaborate with the team to achieve business objectives and deliver high-quality service
Requirements
- Excellent written and verbal communication skills
- Ability to work under pressure and meet deadlines
- Strong customer service skills and a passion for delivering exceptional service
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About Our Company
Liftec Express is a group of specialist businesses that deliver a wide range of services to the lift equipment industry. We pride ourselves on our commitment to customer satisfaction, quality, and innovation.
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