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Sales and Customer Service Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and customer-focused individual to join our team as a Sales Administrator. As a key member of our sales team, you will be responsible for providing exceptional customer service, supporting sales efforts, and maintaining accurate records.
Key Responsibilities:
- Sales Support: Assist in the preparation and processing of sales quotations, purchase orders, and sales records.
- Customer Relationship Management: Respond to customer inquiries in a timely and professional manner, ensuring customer satisfaction through effective communication.
- Sales Order Management: Create and confirm sales orders, maintain quotation logs, and ensure accurate delivery dates.
- Organizational Skills: Attend sales meetings, track changing customer requirements, and ensure all tasks are actioned in a timely manner.
- Compliance: Adhere to quality procedures and health & safety regulations, maintaining a safe and tidy workspace.
Requirements:
- Strong Communication Skills: Excellent written and verbal communication skills, with the ability to build strong relationships with customers and colleagues.
- Organizational Skills: Highly organized with a keen eye for detail, able to prioritize tasks and manage multiple projects simultaneously.
- Teamwork: Ability to work collaboratively in a team-oriented environment, supporting colleagues to achieve sales targets.
- Technical Skills: Proficient in using internal sales systems and software.
Company Benefits:
- Career Development Opportunities: Seismic Recruitment offers a range of training and development opportunities to support your career growth.
- Enhanced Pension Scheme: We offer a competitive pension scheme to support your financial well-being.
- Enhanced Holiday Leave: Enjoy 33 days holiday plus 1 extra day for each 5 years' service.
- Free Onsite Parking: Convenient parking facilities for all employees.
- Partner Profit Share: Share in the company's success through our partner profit share scheme.
- Death in Service Insurance: We offer a comprehensive death in service insurance policy.
- Employment Referral Scheme: Refer friends and family to join our team and receive a reward.
- Cycle to Work Scheme: Take advantage of our cycle to work scheme to promote a healthy lifestyle.
- Tech Scheme: Enjoy discounts on the latest technology through our tech scheme.
- Company Events: Participate in regular company events and social activities.
- Frequent Wellbeing Activities: Join our regular wellbeing activities to promote a healthy work-life balance.
- Mental Health First Aiders on Site: Access to mental health first aiders on site for support.
- Regular Charity Work: Participate in regular charity work with Children's Hospice South West.
- Cashback Health Plan: Enjoy discounts on private GP services, employee assistance programs, and shopping discounts through our cashback health plan.
