Regional Vice President, Sales

1 month ago

London, Greater London, United Kingdom undisclosed Full time
About the Role:

As a Regional Vice President of Sales, you will lead a high-performing team of Enterprise Account Managers, driving growth through strategic customer relationships and ensuring long-term success. We seek a seasoned sales leader with a proven track record in customer retention and expansion, strong go-to-market leadership, and creative client engagement strategies. Operational excellence, including Salesforce hygiene, accurate forecasting, and clear sales KPIs, is crucial to achieving success in this role. You will coach and mentor the sales team to maximize customer retention, increase deal sizes, and build long-term partnerships. You will report directly to the EMEA President.

Key Responsibilities:
  1. Lead and support the team in driving customer retention, upsell, and cross-sell initiatives within our installed customer base.
  2. Develop and execute strategies focused on growing revenue through deepening customer relationships and expanding current account value.
  3. Ensure operational excellence by maintaining high Salesforce hygiene, accurate reporting, and forecasting of sales activities, and implementing measurable KPIs.
  4. Provide guidance in customer meetings, ensuring customers see the ongoing value of our solutions and services.
  5. Collaborate cross-functionally with Customer Success, Marketing, and Product teams to ensure a unified approach to customer retention and satisfaction.
  6. Ensure a customer-first mindset throughout the team, focusing on long-term partnerships and success.
  7. Actively engage with customers post-sale to ensure continued satisfaction and opportunities for growth.
  8. Oversee the identification and development of account expansion strategies for key customers.
  9. Support customer success efforts to minimize churn, and proactively address potential risks to customer relationships.
  10. Drive demand generation and awareness campaigns that target installed base customers to maintain engagement and encourage account growth.
Requirements:
  1. Proven 5+ years of experience leading Enterprise Sales teams, with a focus on customer retention and growth in a SaaS environment.
  2. Strong track record in successfully managing and expanding relationships with existing customers.
  3. Expertise in upselling, cross-selling, and delivering customer value over time.
  4. Demonstrated operational excellence, including expertise in Salesforce hygiene, accurate forecasting, and sales KPI implementation.
  5. Established presentation, negotiation, and executive engagement skills, with the ability to navigate complex sales cycles.
  6. Experience driving teamwork and cross-functional collaboration to align sales strategies with broader business objectives.
  7. Consultative selling experience with a customer-focused approach.
  8. Demonstrated passion for customer success and a strong desire to build long-term relationships.
  9. Strong business acumen and the ability to align customer needs with our offerings.

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