Repair and Maintenance Coordinator

5 days ago


Chelsea, Greater London, United Kingdom Fortus Recruitment Full time
Job Opportunity: Operational Excellence Lead

About the Company:
Fortus Recruitment Group Limited is a leading recruitment company specializing in the repairs and maintenance industry. We strive to deliver exceptional results for our clients and candidates.

Job Summary:
We are seeking an experienced Operational Excellence Lead to join our team. The successful candidate will be responsible for driving operational excellence, managing daily contract targets, and collaborating with internal stakeholders to achieve service level agreements.

Responsibilities:
- Drive operational excellence by identifying areas for improvement and implementing corrective actions.
- Manage daily contract targets and ensure they are met through effective planning and resource allocation.
- Collaborate with internal stakeholders to achieve service level agreements and deliver excellent customer service.
- Work with team members to ensure efficient and productive service delivery, maximizing jobs booked per day within agreed limits.

Requirements:
- Proven experience in social housing repairs or a similar industry in a leadership role.
- Excellent IT skills, including Excel and job management systems.
- Ability to identify opportunities for development and implementation of change to achieve improvements.

Key Behaviors:
- Demonstrating inclusive behaviors, respecting and embracing diversity and promoting a positive work environment.
- Communicating effectively across different channels and adapting style to meet diverse needs.
- Taking pride in being organized and delivering promises on time.

Compensation Package:
We offer a competitive salary of £45,000 - £65,000 per annum, depending on experience.
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