Duty Manager
4 weeks ago
Duty Manager Role Overview
We're looking for a talented Duty Manager to join our team at Everyman, a leading cinema brand with a focus on exceptional guest experience.
As a Duty Manager, you will be responsible for overseeing the smooth operation of our venues, ensuring that every guest has a memorable experience. With a passion for hospitality and customer service, you will lead our team to deliver outstanding service, maintain high-quality standards, and promote a positive and engaging atmosphere.
Main Responsibilities
- Lead the team to deliver exceptional guest experiences
- Oversee the operation of our venues, ensuring smooth and efficient service
- Manage conflicts, resolve issues, and maintain a positive and engaging atmosphere
- Collaborate with our Management Team to achieve business objectives
Benefits
- Competitive salary up to £13 per hour
- Unlimited complimentary cinema tickets
- 50% discount on all food and drink
- Wagestream membership for access to your wages when needed
- Employee Assistance Programme by Hospitality Action
- Financial, Legal, Family, Health, and Wellbeing tools and resources
- Retail discounts with Wagestream
- Cycle to Work Scheme
- Epic staff events, team socials, and amazing incentives
Requirements
- Experience in hospitality, preferably with a focus on leadership and team management
- Great leadership skills combined with mountains of personality
- Experience leading teams to success, motivating and coaching others
- A passion for food, customer service, hospitality, and people
- An upbeat, hard-working, and flexible attitude
- Great business savvy, an entrepreneurial spirit, and self-drive
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