Debt Recovery Specialist

6 hours ago


High Wycombe, Buckinghamshire, United Kingdom Elite Employee Ltd Full time
Job Overview

We are seeking a highly skilled Credit Controller to join our team at Elite Employee Ltd in High Wycombe. This is a fantastic opportunity for an individual to work in a dynamic Credit Control Department and contribute to the growth and success of our organisation.

About the Role

This permanent position involves maintaining and monitoring customer accounts, ensuring the collection of overdue debts. You will be required to manage emails, chase overdue debt, and deal with customer queries in a professional manner.

Responsibilities
  • Maintain and monitor customer accounts to ensure timely collection of debts.
  • Manage emails related to customer accounts and respond promptly to queries.
  • Chase overdue debts via telephone and email, focusing on excellent customer service.
  • Communicate effectively with sales staff to resolve customer queries and facilitate cash collection.
  • Document all collection activities and customer interactions.
  • Flag overdue accounts for stop orders and perform credit checks.
Requirements
  • Excellent attention to detail and strong communication skills.
  • Proficiency in Microsoft Office applications (Word, Excel).
  • Able to work independently and as part of a team.
What We Offer
  • A competitive starting salary (£25,000 - £30,000 per annum, depending on experience).
  • Company Life Insurance Scheme.
  • Company Pension Scheme.
  • Generous Holiday entitlement (22 days plus Bank Holidays).
  • Virtual GP, second opinion, and physiotherapy services.
  • Employee Assistance Scheme.
  • Private Medical Insurance Scheme.
  • Employee Savings & Discounts.
  • Cycle 2 Work Scheme.
  • ULEV Car Scheme.
  • Eye Care Scheme.


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