Service Desk Engineer

4 weeks ago

Milton Keynes, Milton Keynes, United Kingdom Tate Full time
Job Title: Service Desk Engineer

We are seeking a highly skilled Service Desk Engineer to join our UK Technical Services Team. As a Service Desk Engineer, you will be responsible for responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR, and Microsoft technologies.

Key Responsibilities:

  • Monitor, categorize, and prioritize incoming tickets (incident, problem, request)
  • Manage your daily schedule by working through service dashboards and prioritizing tickets
  • Event monitoring and perform initial triage on Network, Compute, Storage, VMware, Backup & DR infrastructure
  • Communication with customers as required; keeping them informed
  • Identify trending and patterns to initiate Problem Management
  • Support of Internal IT onboarding

Requirements:

  • MSP experience in a technical support or similar role
  • Good knowledge of VMware/Horizon/VDI or equivalent
  • Familiar with all Microsoft technologies - Desktop OS, Server OS, Hyper-V, Active Directory, Exchange
  • Background in Cloud technologies - Azure, Microsoft 365, AWS
  • Experience of working within a Managed Services environment or a similarly structured (ITIL) based organisation
  • One of CCNA, VCP, NCDA is desirable
  • Excellent interpersonal, oral, and written communication skills
  • Can do attitude and willingness to collaborate; team player mindset

Tate is acting as an Employment Business in relation to this vacancy. We are committed to promoting equal opportunities and welcome applications from all qualified candidates. If you have any accessibility requirements, please let us know and we will do our best to accommodate your needs.

  • Service Desk Specialist

    4 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Tate Full time

    Service Desk EngineerJoin our team at Tate as a Service Desk Engineer and take on a challenging role that requires technical expertise and excellent communication skills.About the Role:We are seeking a highly skilled Service Desk Engineer to join our UK Technical Services Team. As a Service Desk Engineer, you will be responsible for responding to a variety...

  • Service Desk Specialist

    4 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Tate Full time

    Service Desk EngineerJoin our team at Tate as a Service Desk Engineer and take on a challenging role that requires technical expertise and excellent communication skills.About the Role:We are seeking a highly skilled Service Desk Engineer to join our UK Technical Services Team. As a Service Desk Engineer, you will be responsible for responding to a variety...

  • Service Desk Engineer

    2 months ago

    Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full time

    About the Role:We are seeking a highly skilled and motivated Service Desk Engineer to join our team at Air IT Limited. As a Service Desk Engineer, you will be the first point of contact for our clients, providing technical support and assistance with their IT-related queries.Key Responsibilities:Provide exceptional customer service and support to clients via...

  • Service Desk Engineer

    2 months ago

    Milton Keynes, Milton Keynes, United Kingdom Air IT Limited Full time

    About the Role:We are seeking a highly skilled and motivated Service Desk Engineer to join our team at Air IT Limited. As a Service Desk Engineer, you will be the first point of contact for our clients, providing technical support and assistance with their IT-related queries.Key Responsibilities:Provide exceptional customer service and support to clients via...

  • Service Desk Specialist

    4 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Tate Full time

    Service Desk Engineer Job DescriptionWe are seeking a skilled Service Desk Engineer to join our UK Technical Services Team. As a Service Desk Engineer, you will be responsible for responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR, and Microsoft technologies.This is a 2nd line technical support role,...

  • Service Desk Specialist

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Tate Full time

    Service Desk Engineer Job DescriptionWe are seeking a skilled Service Desk Engineer to join our UK Technical Services Team. As a Service Desk Engineer, you will be responsible for responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR, and Microsoft technologies.This is a 2nd line technical support role,...

  • Service Desk Specialist

    4 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Tate Full time

    Service Desk Engineer Job DescriptionWe are seeking a highly skilled Service Desk Engineer to join our UK Technical Services Team. As a Service Desk Engineer, you will be responsible for responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR, and Microsoft technologies.This is a true Generalist role,...

  • Service Desk Specialist

    4 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Tate Full time

    Service Desk Engineer Job DescriptionWe are seeking a highly skilled Service Desk Engineer to join our UK Technical Services Team. As a Service Desk Engineer, you will be responsible for responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR, and Microsoft technologies.This is a true Generalist role,...

  • Service Desk Support Specialist

    4 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Tate Full time

    Service Desk Engineer Job DescriptionWe are seeking a skilled Service Desk Engineer to join our UK Technical Services Team. As a Service Desk Engineer, you will be responsible for responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR, and Microsoft technologies.This is a true Generalist role, with...

  • Service Desk Support Specialist

    4 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Tate Full time

    Service Desk Engineer Job DescriptionWe are seeking a skilled Service Desk Engineer to join our UK Technical Services Team. As a Service Desk Engineer, you will be responsible for responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR, and Microsoft technologies.This is a true Generalist role, with...

  • Service Desk Manager

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom som3 Recruitment Full time £70,000

    Service Desk ManagerJoin a fast-growing automotive industry company as they build out an IT hub in the Milton Keynes area. We're seeking a Service Desk Manager with a growth mindset, positive attitude, and high energy to lead a team and pioneer the creation and management of our new IT service desk.Key Responsibilities:Build and lead a high-performing...

  • Service Desk Support Specialist

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Adecco UK Limited Full time

    Service Desk AnalystAre you a skilled IT professional looking for a challenging role in a dynamic environment? We have an exciting opportunity for a Service Desk Analyst to join our team at Adecco UK Limited.Job SummaryWe are seeking a highly motivated and customer-focused individual to provide exceptional service desk support to our clients. As a Service...

  • Service Desk Support Specialist

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Adecco UK Limited Full time

    Service Desk AnalystAre you a skilled IT professional looking for a challenging role in a dynamic environment? We have an exciting opportunity for a Service Desk Analyst to join our team at Adecco UK Limited.Job SummaryWe are seeking a highly motivated and customer-focused individual to provide exceptional service desk support to our clients. As a Service...

  • Senior Service Desk Engineer

    2 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom Ekco Full time

    About the RoleWe are seeking a highly skilled Senior Service Desk Engineer to join our team at Ekco. As a key member of our IT department, you will be responsible for providing technical support and assistance to our customers, ensuring that their issues are resolved efficiently and effectively.Your primary focus will be on supporting and assisting the 1st...

  • Service Desk Operations Specialist

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom SUMMER-BROWNING ASSOCIATES LIMITED Full time

    Service Desk Analyst Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team at Summer-Browning Associates Limited.Location: Milton KeynesEssential Skills:The ideal candidate will possess active SC clearance and a proven background in Service Desk operations, with the following skills/experience:Experience in 1st Line Support within the...

  • Service Desk Operations Specialist

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom SUMMER-BROWNING ASSOCIATES LIMITED Full time

    Service Desk Analyst Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team at Summer-Browning Associates Limited.Location: Milton KeynesEssential Skills:The ideal candidate will possess active SC clearance and a proven background in Service Desk operations, with the following skills/experience:Experience in 1st Line Support within the...

  • Service Desk Operations Specialist

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom SUMMER-BROWNING ASSOCIATES LIMITED Full time

    Service Desk Analyst OpportunityWe are seeking a skilled Service Desk Analyst to join our team at Summer-Browning Associates Limited.Location: Milton KeynesEssential Skills:The ideal candidate will possess active SC clearance and a proven background in Service Desk operations, with expertise in:First Line Support within the Service Desk, Incident and Request...

  • Service Desk Operations Specialist

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom SUMMER-BROWNING ASSOCIATES LIMITED Full time

    Service Desk Analyst OpportunityWe are seeking a skilled Service Desk Analyst to join our team at Summer-Browning Associates Limited.Location: Milton KeynesEssential Skills:The ideal candidate will possess active SC clearance and a proven background in Service Desk operations, with expertise in:First Line Support within the Service Desk, Incident and Request...

  • Service Desk Operations Specialist

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom SUMMER-BROWNING ASSOCIATES LIMITED Full time

    Service Desk Analyst Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team at Summer-Browning Associates Limited.Location: Milton KeynesEssential Skills:The ideal candidate will possess active SC clearance and a proven background in Service Desk operations, with the following skills/experience:Experience in 1st Line Support within the...

  • Service Desk Operations Specialist

    3 weeks ago

    Milton Keynes, Milton Keynes, United Kingdom SUMMER-BROWNING ASSOCIATES LIMITED Full time

    Service Desk Analyst Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team at Summer-Browning Associates Limited.Location: Milton KeynesEssential Skills:The ideal candidate will possess active SC clearance and a proven background in Service Desk operations, with the following skills/experience:Experience in 1st Line Support within the...