Luxury Hotel Operations Director

2 days ago


London, Greater London, United Kingdom Beaverbrook Town House Full time

Beaverbrook Town House is seeking an exceptional Hotel Manager to lead its operations and deliver outstanding guest experiences. With a strong focus on luxury hospitality, the ideal candidate will oversee all aspects of hotel management, including housekeeping, maintenance, guest relations, food and beverage, and events.

The successful candidate will have a proven track record in similar leadership roles within high-end properties. They will be responsible for fostering a collaborative and cost-conscious working environment, while ensuring operational excellence across all departments.

This is a unique opportunity to join a luxury hotel brand and take your career to new heights. With a competitive salary package and excellent benefits, including discounts on retail, gym memberships, and cinema tickets, you will be well-rewarded for your hard work and dedication.

Key Responsibilities:

  • Inspire a culture of teamwork, dedication, and professionalism across all departments.
  • Ensure the delivery of exceptional service to provide a seamless guest journey.
  • Focus on all budgets, forecasts, and cost management for the property.
  • Drive continuous improvement through analysing guest feedback, proactive planning, innovation, and challenging the status quo.

Requirements:

  • Commercially astute with a strong understanding of luxury hospitality and food and beverage.
  • A proven leader who leads by example and provides clear direction to teams.
  • Strong leadership skills with the ability to motivate and empower staff.
  • Effective communicator who can engage with team members, guests, and external stakeholders.

We offer a competitive salary of up to £75,000 per annum, plus Tronc, and a range of excellent benefits.



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