Luxury Hotel Attendant

1 month ago


London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full time
Job Summary

We are seeking a highly skilled and detail-oriented Luxury Hotel Attendant to join our team at Mandarin Oriental Hotel Group. As a key member of our housekeeping department, you will be responsible for maintaining the highest standards of cleanliness and hospitality in all public areas of our hotel.

About Us

Mandarin Oriental Hotel Group is a renowned luxury hotel chain with properties around the world. We are committed to providing exceptional service and experiences to our guests, and we are looking for talented individuals who share our passion for excellence.

Responsibilities
  • Maintain the cleanliness and organization of all public areas, including restrooms, lobbies, corridors, restaurants, fitness facilities, and spa areas.
  • Clean and sanitize public restrooms, replenishing amenities such as hand towels, toilet paper, and soap as needed.
  • Perform regular wet and dry mopping of floors in public areas, ensuring safety and cleanliness.
  • Remove fingerprints, smudges, and other marks from glass doors, mirrors, and other shiny surfaces to maintain a polished appearance.
  • Provide guests with directions and respond to their inquiries with courtesy and professionalism.
  • Anticipate and fulfill guest needs to enhance their experience.
  • Identify and report any maintenance issues to the engineering team immediately, ensuring that repairs are conducted promptly.
  • Organize and manage cleaning supplies and equipment, ensuring they are stored securely and out of guest sight when not in use.
Requirements
  • Salary: $25,000 - $35,000 per year (based on location and experience)
  • A minimum of 1 year of experience working in a luxury hotel environment.
  • A minimum of 1 year of housekeeping experience in luxury hotels.
  • Strong knowledge of different cleaning machinery, chemicals, and cleaning methods.
  • Excellent organizational skills with the ability to manage multiple tasks efficiently.
  • Clear and effective verbal and written communication skills in English.
  • Physical capability to stand for long periods and perform physically demanding tasks.


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