Leadership and Operations Manager for Courier Services

2 weeks ago


Oldbury, Sandwell, United Kingdom CitySprint Full time
Operations Manager Opportunity

CitySprint is seeking an experienced Operations Manager to oversee all day-to-day operations at our Hub site in Oldbury. As a key member of our team, you will be responsible for ensuring compliance with customer SLAs and Health and Safety standards.

  • Support the Hub Manager in establishing a KPI-driven environment focused on service and revenue.
  • Actively manage, support, and develop a team of supervisors and colleagues across the Hub Operation to deliver collective success.
  • Monitor operational costs and allocate resources to ensure optimisation of revenue and profit.

Key Requirements:

  • Full understanding of MS Office, including Excel, Word, and PowerPoint.
  • Data analysing skills.
  • Experience managing a team.
  • Full understanding of Hub KPIs and SLAs.

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