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Customer Service Representative
2 months ago
This role involves handling a mix of incoming and outgoing telephone enquiries, utilizing a sophisticated telephone platform to direct customers to the relevant area of the business.
Salary: £20,500 – £22,000
Bonus Potential: Up to £150 per month, subject to performance
Location:
Opportunities for 100% remote/home working or hybrid roles are available throughout the UK.
Key Responsibilities:- Answer incoming customer enquiries and transfer calls to the relevant department
- Work in a high-paced, dynamic team environment
- Utilize a computer and telephone system to manage customer interactions
- Meet performance-related targets to earn bonus payments
We're seeking motivated, customer-focused individuals who enjoy interacting with a variety of people and are comfortable working in a fast-paced environment.
Previous reception experience is not required, but a confident and friendly telephone manner, as well as basic computer skills, are essential.
Benefits:- Variable holiday allowance (up to five weeks' holiday plus Bank Holidays)
- Private healthcare insurance after 12 months of service
- Transparent monthly bonus system
- Full training provided
- Excellent promotion prospects
- Fantastic social events
- Free parking (East Winch)
- Subsidized canteen (East Winch Only)
- Numerous competitions and employee discounts
Join a rapidly growing business with opportunities for career progression and professional development.